Account Responsibility
• You are responsible for maintaining the accuracy of your account information, including delivery
address, payment method, and contact details
• You are responsible for all activity that occurs under your account
• Farm To Fork Colorado staff will never ask for your password. If you suspect unauthorized account
access, contact us immediately
• Account sharing is not permitted. Each subscription is for a single household or delivery address

7.2 Collection of Information
We collect personally identifiable information (name, address, email, payment details) when voluntarily
submitted during registration or checkout. This information is used exclusively to fulfill your orders and
improve your service experience. We will not sell or rent your personal information to third parties.

7.3 Marketing Communications
• By creating an account, you consent to receive order confirmation and service-related emails
• Promotional emails and newsletters are opt-in. You may unsubscribe at any time using the link at the
bottom of any marketing email
• Opting out of marketing emails will not affect transactional or account-related communications

7.4 Data Security
Your payment and personal data is protected using industry-standard encryption and security protocols. Only
authorized Farm To Fork Colorado staff with a need to fulfill your orders have access to your personal
information. We do not store full payment card numbers; all card data is processed through our secure
payment processor.

7.5 Cookie & Tracking Technology
Our website uses cookies and tracking technologies to analyze site traffic, track orders, and improve user
experience. You may disable cookies in your browser settings, although this may limit certain website
features. We may share aggregate, anonymized analytics data with third-party service providers.

7.6 Privacy Contact
For any questions, concerns, or requests regarding your personal data or this privacy policy, contact us:
• Email: info@farmtoforkcolorado.com
• Phone: (719) 301-7670
• Mail: 3333 N El Paso St, Suite E, Colorado Springs, CO 80907


Dispute Resolution & Customer Service

8.1 Contacting Customer Service
We want every customer experience to be exceptional. If you have a concern or dispute, please contact our
customer service team first. We are committed to resolving all issues within 2 business days.
• Phone: (719) 301-7670
• Email: info@farmtoforkcolorado.com
• Hours: Monday–Friday, 8:00 AM – 2:00 PM MST

8.2 Chargeback Policy
Before initiating a chargeback with your financial institution, we strongly encourage you to contact us directly.
Most billing disputes can be resolved quickly without the need for a chargeback process. Fraudulent or
unwarranted chargebacks may result in account suspension and referral to collections for any confirmed valid
charges.

8.3 Governing Law
These terms and policies are governed by the laws of the State of Colorado. Any disputes not resolved
through customer service may be submitted to binding arbitration in El Paso County, Colorado, in accordance
with applicable state law.

Policy Updates & Acceptance
Farm To Fork Colorado reserves the right to update these policies at any time. Changes will be posted on our
website at farmtoforkcolorado.com and customers will be notified by email at least 7 days before material
changes take effect. Continued use of our service after the effective date of any change constitutes
acceptance of the updated terms.
By signing up for and using Farm To Fork Colorado’s services, you acknowledge that you have read,
understood, and agreed to these policies in their entirety.